Privacy Policy for BITS Ridezy

Effective Date: 06/01/2026

BITS Ridezy respects your privacy. This Privacy Policy explains how we collect, use, and protect user information when you use the BITS Ridezy cab-booking application.

1. Information We Collect

• Personal Information: Name and email address collected via Google Sign-In (OAuth).
• Location Information: Pickup and drop location data required to provide ride-booking services.
• Ride Information: Ride history, booking details, and timestamps.
• App Usage Information: App interactions and usage data to improve app performance and reliability.

2. How We Use Your Information

• To create and manage user accounts.
• To process ride bookings and display nearby ride options.
• To communicate ride-related updates.
• To improve app functionality, safety, and user experience.

3. Sharing of Information

BITS Ridezy does not sell user data. Information may be shared only with service providers strictly required to fulfill ride requests or comply with legal obligations.

4. Data Security

All user data is transmitted securely using industry-standard encryption protocols (HTTPS/TLS). We take reasonable technical and organizational measures to protect user data from unauthorized access or disclosure.

5. Account Deletion & Data Retention

Users may request deletion of their BITS Ridezy account and associated personal data by emailing:

rsangamtoursandtravels1@gmail.com
Subject: BITS Ridezy Account Deletion Request

Account deletion requests are processed within 7 working days.

Upon deletion, the following data is permanently removed:

• User profile information
• Ride history
• Saved locations

Certain transaction or payment-related records may be retained for a limited period as required by applicable laws and regulations.

6. Your Rights

You may request access, correction, or deletion of your personal data by contacting us using the email above.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected on this page and take effect immediately upon posting.

8. Contact Us

For any questions regarding this Privacy Policy or data handling practices, contact:
rsangamtoursandtravels1@gmail.com